Recruitment challenges in 2025

two people looking at a piece of paper
 
The increased usage of AI, coming to terms with skills-based hiring, fully embracing learning and development, and flexibility going beyond just hybrid arrangements – there are a number of trends that will shape recruitment in New Zealand for 2025.
 
When it comes to attraction and retention strategies, salaries are still top of mind for most candidates, but there are other benefits NZ employees are looking for. Technology and flexibility are at the forefront as we look at the recruitment challenges to be overcome in 2025.

Embracing AI but being aware of its limitations

AI will further enhance recruitment for New Zealand companies in 2025 by streamlining candidate sourcing, screening, and matching. With machine learning algorithms, AI can quickly analyse resumes, assess skills, and identify candidates who best match job requirements, reducing the time spent on manual processes. AI can also help eliminate bias in hiring by focusing solely on objective data, thus promoting diversity and inclusion. AI-powered chatbots can also engage candidates in real-time, answering queries and providing a more efficient candidate experience.
 
However, while AI is powerful, it has limitations that must be carefully considered. AI might overlook candidates with unconventional experiences or those who don't fit traditional profiles, which could exclude valuable talent. Moreover, AI lacks the emotional intelligence needed to evaluate soft skills, cultural fit, and interpersonal qualities—elements critical to successful hiring decisions. Human oversight remains essential to ensure fairness and accuracy in recruitment.

Properly understanding skills-based hiring and getting the right skills

By 2025, skills-based recruitment will face several challenges as New Zealand companies adapt to rapidly changing job markets and technological advancements. One of the primary obstacles will be accurately assessing the breadth and depth of candidates’ skills. Traditional resume-based hiring has been moving toward skill assessments, but these assessments can struggle to capture the application of skills in real-world settings. There will also be difficulty in standardising these evaluations across diverse industries, making it hard to compare candidates effectively.
 
Additionally, AI will complicate the skills-based recruitment process. While AI can help identify candidates with the right skills, it may inadvertently overlook candidates with non-traditional backgrounds or those who have gained skills in informal, unconventional ways. This could reinforce existing biases or limit diversity in hiring.
 
Another challenge for NZ organisations will be the fast pace of skill obsolescence. With technology evolving rapidly, recruiters will need to continuously update their understanding of the most relevant skills, making it harder to keep pace with the demand for new competencies.
 
Lastly, there is the issue of balancing hard skills with soft skills. While technical proficiency is crucial, skills like emotional intelligence, adaptability, and communication are difficult to quantify and assess in a way that meets the growing need for holistic, well-rounded teams.

Embracing L&D as a core strategy

In 2025, organisations must prioritise learning and development (L&D) to stay competitive in New Zealand’s increasingly dynamic business environment. It’s something companies have often paid lip service to in the past but can no longer afford to not take seriously.
 
As technology evolves at an unprecedented rate, the skills required for many roles are rapidly changing. To keep pace, companies need to foster a culture of continuous learning, enabling employees to adapt to new tools, processes, and innovations. Without ongoing development opportunities, organisations risk falling behind, as employees may lack the expertise to handle emerging challenges.
 
Moreover, investing in L&D is crucial for employee retention. Today's workforce values opportunities for personal and professional growth, and organisations that offer robust development programs are more likely to attract and retain top talent. Additionally, a focus on L&D drives innovation, as employees who are encouraged to learn new things bring fresh ideas and perspectives to their roles. In 2025, those organisations that invest in learning and development will be better positioned to thrive in an ever-changing landscape.

Culture is key

In 2025, organisational culture will be more important than ever in shaping New Zealand’s workplace success. As the workforce becomes increasingly diverse, employees seek workplaces that align with their values, fostering a sense of belonging and purpose. A strong, inclusive culture enhances collaboration, boosts employee engagement, and improves retention. Companies that prioritise respect, empathy, and open communication are better equipped to attract and retain New Zealand’s top talent.
 
With the rise of remote and hybrid work, maintaining a cohesive culture is crucial for building trust and ensuring team cohesion. A positive culture also plays a critical role in driving innovation and adaptability. When employees feel supported, empowered, and valued, they are more likely to contribute creative ideas and respond proactively to change.
 
Culture is also closely linked to well-being. Companies that prioritise work-life balance, mental health support, and flexible work arrangements help employees maintain a healthy, productive work-life integration. In 2025, organisations with strong, adaptable cultures will thrive in an increasingly competitive and fast-paced environment. Moreover, if employers are lacking in a strong culture, then it will become increasingly hard to attract and retain talent, especially as we live in such a digitally transparent world of information sharing.

Flexibility no longer just about location

Beyond hybrid working arrangements, employees in 2025 are seeking a variety of other flexible work options to improve their work-life balance and overall job satisfaction. One key area is flexible hours, allowing employees to adjust their start and end times based on personal needs. This could help accommodate childcare, medical appointments, or simply optimise productivity during peak hours. Are you a morning person or an evening person, for instance?
 
Project-based work is also gaining traction, as more workers desire the ability to move between projects or teams, rather than being confined to a fixed role. This type of flexibility allows employees to build diverse skill sets and stay engaged in their work.
 
Additionally, location independence is increasingly important, where employees have the freedom to work from different cities across New Zealand or even countries, depending on their personal preferences or family situations. With remote tools and virtual collaboration platforms, employees can perform their jobs effectively from virtually anywhere, further supporting work-life harmony.

Engaging passive candidates

Engaging passive candidates will become increasingly important to solve recruitment needs, and in New Zealand in 2025 it requires a more personalised and strategic approach. Passive candidates—those not actively seeking new roles—are often high performers and can be drawn in with targeted, value-driven messaging. The first step is building a strong employer brand, showcasing a positive workplace culture, career growth opportunities, and a commitment to work-life balance. Highlighting these aspects can attract passive candidates who may not be actively looking but are open to better opportunities.
 
Using social media and professional networks like LinkedIn is key for reaching passive candidates. Regularly sharing insightful content, employee testimonials, and success stories can spark interest and build rapport. Networking events and industry conferences also provide opportunities to connect informally with potential candidates.
 
Another effective tactic is tailored outreach. Personalised messages that speak to a candidate’s specific skills, experience, and career aspirations—rather than a generic job offer—show genuine interest and respect. Providing incentives like professional development or flexible work arrangements can also be enticing. Engaging passive candidates requires patience but cultivating these relationships can result in high-quality hires when the time is right.

Still skills shortages in some areas

In New Zealand, several skills shortages are impacting the workforce, particularly in sectors heavily reliant on technology, healthcare, and trades. One of the most prominent shortages is in information technology, where there is a high demand for software developers, cybersecurity specialists, data analysts, and AI experts. As technology rapidly evolves, businesses are struggling to find professionals with the necessary expertise to manage and innovate in digital environments.
 
The healthcare sector is also facing significant gaps, especially for nurses, aged care workers, and mental health professionals, driven by an aging population and increasing demand for healthcare services. There is also likely to be a shortage of skilled tradespeople, including electricians, plumbers, and carpenters, as the construction industry starts to boom and requires skilled labour to meet the growing demand.
 
Finally, New Zealand is experiencing a shortage of education professionals, with a growing need for teachers, particularly in rural and remote areas, and in specialised fields like STEM (science, technology, engineering, and mathematics). These shortages highlight the need for targeted training and development initiatives to address skills gaps.
 

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