Contact centre and customer service recruitment

Contact centre and customer service recruitment agency Hays

At Hays, we specialise in contact centre recruitment, partnering with hiring managers to secure skilled professionals for customer service and call centre roles. With a national presence and deep industry expertise, our specialist team of recruiters ensure you gain access to the best talent in Queenstown, Auckland, Christchurch, Wellington, and beyond.

We understand the industry's fast-paced nature and the importance of communication skills in delivering exceptional service. Whether you're recruiting for contract positions or permanent roles, we tailor our recruitment process to meet your unique business needs

Leading NZ recruitment agency

Our proven track record of success speaks volumes. Our recruitment specialists bring in-depth knowledge of the contact centre sector. Why you should partner with Hays:
We engage with job seekers early in their search, ensuring we identify and attract the right candidates before your competition.

With offices nationwide, we have access to an expansive network of talented people.
Long-standing partnerships with clients have resulted in ongoing business, positioning us as the go-to call centre recruitment agency in New Zealand.
We identify candidates with the specific skills your organisation needs to thrive.
We also provide expert advice to support your hiring decisions, from the interview process to onboarding employees to their new job.
We recruit for all levels of seniority, helping your business succeed with exceptional people.

Contact centre jobs

Whether you need seasonal or immediate support, we place both temporary and permanent staff. Our process is designed to identify talented candidates who align with your organisational goals and values.

Explore some of the call centre jobs we recruit for:

Customer service roles
Team leaders and managers
Telesales consultants
Customer service officers
Inbound and outbound sales
Customer retention
Collections consultant

Our commitment is to connect you with professionals who bring real value to your organisation and ensure success.

Find your next hire with Hays

At Hays, our consultants are here to ensure you hire confidently and deliver results that drive your business forward. Contact us to discuss your recruitment needs and take the next step toward building a successful team.