Product Support Analyst

Fantastic opportunity for Grads - Junior IT Support Professionals!

Your new company

Well known company in the Utilities Industry.

Your new role

The purpose of this position is to:

  • Perform testing procedures on the Application Software and ensure all errors are identified and corrected before release to clients.
  • Laisse between developers & customer to design & deliver quality software which meets customer requirements, while also being time efficient for the business.
  • Provide product and technical support to all clients as required, resolving queries & bugs as required.

What you'll need to succeed

  • Strong communication skills, both internally & customer facing.
  • Knowledge of database systems / SQL (MS SQL in particular)
  • Python & batch scripting would be an advantage.
  • UX / customer focussed testing approach
  • Good technical investigative skills
  • Strong documentation and issue reporting skills
  • Have work standards of a high level of accuracy and presentation
  • Able to pass a criminal and credit check.


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Permanent
Industry
Energy, Utilities & Mining
Location
Wellington
Specialism
Technology
Ref:
2896578

Talk to a consultant

Talk to Julian Sanchez, the specialist consultant managing this position, located in Wellington
Level 9, 318 Lambton Quay

Telephone: 098841546