Customer Relationship Manager

Join a supportive and dynamic team that is committed to exceptional client service across multiple industries

Tō kamupene hou | Your new company

This company is a leading provider of comprehensive cleaning and property maintenance services. They are committed to delivering exceptional service and building strong relationships with clients, franchisees, and their staff.


Tō tūranga hou | Your new role

This organisation is currently seeking a dedicated and dynamic Customer Relationship Manager to join the Christchurch team. This role involves managing contracts' financial and operational performance, promoting core business activities, and developing strong business relationships.

  • Regular communication with clients and franchisees through telephone and personal visits.
  • Conducting Quality Assurance (QA) checks and ensuring compliance.
  • Developing and maintaining relationships with customers to drive sales growth.
  • Supporting franchisees with guidance and training to enhance their performance.
  • Ensuring all Paramount property is maintained and registered correctly.
  • Conducting site-specific security procedures and maintaining accurate records.
  • Assisting with new business opportunities and franchisee recruitment.
  • Adhering to Health & Safety policies and procedures.

Ngā uara me ngā pūkenga e angitu ai koe | What you'll need to succeed

  • 2-3 years experience in a similar role
  • Excellent communication and negotiation skills.
  • Strong supervisory and time management abilities.
  • Industry knowledge and experience with quotations.
  • Ability to work independently and as part of a team.
  • Proficiency in on-the-job training and policy adherence.

Ngā hua ka whiwhi i a koe | What you'll get in return

  • Be part of a supportive and dynamic team.
  • Opportunity to develop and grow within the company.
  • Engage in meaningful work that makes a difference.

Me aha koe ināianei | What you need to do now

If this role is of interest, and you feel your skills and experience align, please apply or contact Georgia Bruin on 036695546 or georgia.bruin@hays.net.nz

Summary

Job Type
Permanent
Industry
Retail & Consumer Goods
Location
Christchurch
Specialism
Facilities Management
Pay
$70k - $75k, dependent on experience
Ref:
2921915

Talk to a consultant

Talk to Georgia Bruin, the specialist consultant managing this position, located in Christchurch
Ground Floor, 131 Victoria Street, Christchurch Central

Telephone: 036695546

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