Technical Customer Service Administrator

Do you excel in customer service and have a keen passion for engineering?

Tō kamupene hou | Your new company

Our client is a global manufacturing organisation dedicated to solving engineering challenges, enhancing the efficiency, safety, reliability, and performance of our customers' plants and processes.

Tō tūranga hou | Your new role

You will be answering inbound queries from new and existing clients, processing and promoting sales and orders and supporting both clients and the internal sales team to create a seamless and exceptional customer experience. You will follow the customer journey by providing ongoing communication and support, as well as preparing follow-up quotes and orders that may be needed. Key tasks:

  • Promote sales through regular contact with existing customers
  • Process sales orders and provide administrative support as part of the sales team
  • Preparation and follow-up of quotes and orders
  • Identify and develop new business
  • Provide any other support that may be required within the team from time to time

Ngā uara me ngā pūkenga e angitu ai koe | What you'll need to succeed

  • Experience in a Customer Service role is essential (2+ years minimum)– ideally involving an element of sales

  • Outstanding communication, especially phone manner

  • Strong customer ethos and passion for meeting customer needs

  • Confident and energetic rapport-building skills

  • Experience in engineering products or manufacturing is an advantage

Ngā hua ka whiwhi i a koe | What you'll get in return

  • Work close to home

  • Car parking

  • Flexible working arrangements

  • A small and supportive team environment

  • Competitive salary and bonus scheme

Me aha koe ināianei | What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Summary

Job Type
Permanent
Industry
Engineering
Location
South Auckland
Specialism
Office Support
Pay
$70k - $75k
Ref:
2926771

Talk to a consultant

Talk to Danieli Enes, the specialist consultant managing this position, located in Auckland
Level 36, The ANZ Centre, 23-29 Albert Street

Telephone: 098841518