Our client is seeking an enthusiastic Customer Service Representative to join a small team in Wellington CBD. This role involves handling incoming customer queries via phone and email, ensuring every interaction is met with professionalism and efficiency.

Key Responsibilities:

• Respond promptly to customer enquiries and provide accurate information.
• Resolve issues and troubleshoot effectively to ensure customer satisfaction.
• Maintain detailed and organised administrative records.

What We're Looking For:

• Proven customer service experience in a similar role.
• Strong administrative skills with exceptional attention to detail.
• Excellent communication skills (verbal and written).
• Ability to multitask and work efficiently in a fast-paced environment.