Of course, traditional retailers have increasingly been looking to increase their multichannel and omnichannel capabilities, with a view to bridging their brick and mortar businesses with online sales and service. To highlight the effect that COVID-19 restrictions put on online shopping, in Australia, online sales between March 2019 to February 2020 averaged a growth of 14.4 per cent, but between March and October 2020 online sales rose 67.1 per cent. And research suggests that new comers driven to online shopping because of the restrictions will continue to shop that way. 

 

A broad range of tech skills are currently in high demand within e-commerce, including software development, UX design, front end development and full stack development. On a functional level, many organisations are also seeking project and product managers, and business and product analysts amid an increased need for a combination of technical understanding and softer skills, such as problem-solving and critical thinking.

 

The fact that many websites are still unable to order or process payments presents a significant expansion opportunity for a large number of retailers, many of whom are looking to capitalise on this chance to grow their revenue. This, in turn, provides opportunities for those with more niche skills, as businesses look to make the move online by utilising traditional off-the-shelf e-commerce solutions such as Magento, or Software as a Service (SaaS) offerings like BigCommerce or Shopify.

 

All of these initiatives will require the right professionals to help with integration and architecture support on the customer side.

 

The story and culture of an organisation is crucially important to tech talent, particularly for those most in-demand who might have job offers from a number of different employers. Candidates want to know that the organisation they are considering is somewhere that will allow them to thrive and develop.

 

With the pace of growth in e-commerce showing no sign of abating soon, and the scope of possibilities and roles available mae it a sector that’s extremely attractive to tech talent, it’s vital for employers in this space to articulate their unique opportunity and market their company culture in an effective way in order to attract the best candidates.

 

The role technology professionals play within organisations is evolving to a greater extent than ever before, and almost all jobs to be found within the sector today involve large amounts of interaction with cross-functional groups, both internally within the organisation and externally with the customer base.

 

So much of the tech world today requires people who can marry technical skillsets with creativity and innovation, and as an area where growth continues to gather momentum, online retail presents a wealth of opportunities for top tech talent to engage with. For their part, employers need to ensure they capitalise on this momentum to secure those professionals who can really add value.